What Our Owners Actually Experience
What does it actually look like to have Tru Diligence managing your OKC rental property? Here's a walk through a typical month.
The 1st — Rent collection begins
Tenants pay rent online through our owner portal. Our system automatically applies late fees after the grace period. You don't chase anyone. You don't send reminders. The system handles it.
The 5th to 10th — Late accounts addressed
Any tenant who hasn't paid by the end of the grace period receives a late notice. If necessary, we begin the formal non-payment process. You're notified of any delinquencies but you don't have to do anything.
Mid-month — Maintenance coordination
Any maintenance requests that came in during the month are coordinated with vendors. You receive notification of anything requiring your approval — anything over $250. You get to say yes or no. We handle the scheduling, communication, and follow-up.
The 20th — Owner statement and distribution
On or around the 20th, you receive a detailed monthly statement showing all income and expenses for the period. Your distribution — your money — is processed at this time. You can see everything in your owner portal 24/7.
End of month — Inspections (as scheduled)
Periodic property inspections are conducted per the management agreement. You receive a written report with photos. Any issues identified are flagged with recommendations.
What you actually do
Approve expenditures over $250. Review your monthly statement. Collect your distribution. That's it.